Privacy Policy

Driu Beauty online store privacy policy

This policy applies to all personal data that is provided during registration on the Driu Beauty website. As well as data that is collected when visitors use and browse www.driubeauty.lt. Data is also collected using the newsletter subscription form.

MB DRIU BEAUTY (Seller) respects the privacy of its customers and protects their personal data, which is provided and which we collect, as specified in the privacy policy.

1.1. MB DRIU BEAUTY respects the privacy of its customers and seeks to ensure that its Customers and Visitors are confident in this, therefore it collects, stores, uses and discloses the personal data of its customers that they have provided using the e-shop, which operates in the online space and is accessible at the internet address www.driubeauty.lt only as described in this Privacy Policy.
1.2. The Seller ensures the security and confidentiality of personal information of visitors and customers provided using the website tools in accordance with the terms set out in the Privacy Policy. The Privacy Policy is an integral and inseparable part of the Rules, the purpose of which is to protect and defend the personal information of website customers and visitors from unauthorized use.
1.3. By submitting personal information through the website, customers confirm that they agree to the Privacy Policy and the Rules, and also confirm that their personal information will be processed in accordance with the procedure set out in the Privacy Policy. The Privacy Policy applies to any person who visits the e-store and uses its content.
1.4. Customers who wish to report violations of the Privacy Policy may contact cosmetics@driubeauty.lt by e-mail.
1.5. Personal data – personal information about a visitor and/or client who is a natural person. Personal data is any information relating to a natural person – data subject, whose identity is known or can be directly or indirectly determined by reference to such data as an identification number, one or more physical, physiological, psychological, economic, cultural or social characteristics specific to that person.
1.6. Cookies are small files sent to a customer's browser and stored on the customer's computer, phone or other device. Their purpose is to help websites remember the customer's actions in the past.
1.7. The tools installed on the Website allow you to use it anonymously, i.e. use it in such a way that only anonymous information about you is collected by the Website tools. The Website can be used anonymously by both visitors and customers who are not logged in to their account.
1.8. The Website does not automatically collect any personal information from the Client. The Website automatically collects the following anonymous data about the Clients:
– data in leaf files;
– login data (Logs). The information contained in the login data may store the IP address, login platform and Internet browser, Internet service provider and the address of the page from which the visitor and/or the Client, who is not logged in to their account, came to the website;
– data intended to evaluate the effectiveness of the seller's advertising; This data will be archived and used for statistical analysis and evaluation of the movement of website visitors and/or customers.
1.9. Each time a visitor and/or customer who is not logged in to their account visits the website, the seller's servers temporarily store information about the accessing device. This anonymous information is automatically collected and stored until deleted. This information is collected and processed to enable the visitor and/or customer to use the website, to ensure the ongoing security and stability of the system, etc.
1.10. When a customer logs into their account, the seller collects and stores personal information that identifies the customer. In this case, the following personal information of the customer may be collected and stored:
– name and surname, email address, postal address, telephone number, other contact information and any other information provided in the Client's Account;
– information about the customer's actions on the Website (including the purchase history of goods);
– for website administration purposes, the seller may also collect information about the device used by the customer to log in.
– other information, including statistical information, related to the client's actions on the website;
1.11. The main purpose of collecting personal information from the customer is to ensure that transactions, when performing actions on the website and purchasing goods, proceed smoothly and without interruption, all transactions are safe, efficient and individually tailored. Customers agree and confirm that the seller has the right to use their personal information for the following purposes:
– recognizing customers on the website and administering customer accounts;
– fulfilling orders for goods, selling and delivering goods to the customer and ensuring access to the services and information offered on the website;
– improving the website to adapt it to the client's needs;
– examining complaints, if any;;
– checking data;
– conducting customer demographic research;
– preventing, detecting and investigating potentially prohibited or illegal activities on the website;
– informing customers about the seller's goods;
– with the customer's separate consent to carry out direct marketing;
– providing other Website services and customer support;
1.12. The provision of personal information and consent to its processing is voluntary, but necessary for customers to be able to use the website properly and fully, including for the seller to be able to properly fulfill orders for goods placed by customers.
1.13. In accordance with the Privacy Policy, the seller also has the right to use the customer's personal information for its own internal purposes, including contacting the customer by email to inform about product updates, website updates, and to provide information related to e-commerce transactions that the customer concludes on the website.
1.14. The Seller does not provide third parties with access to the customer's personal information, nor does it transfer any information about the customer to any third parties without the separate consent of the customer.
1.15. Only after receiving the client's separate consent, provided when filling out the registration forms, will the seller's commercial/promotional information, newsletters, etc. be sent to the contact email address and/or phone number specified by the client. With the client's consent, we will send such information via SMS messages and email. If the client decides to refuse to receive such information, he or she may submit a request at any time by email: cosmetics@driubeauty.lt.
1.16. The Customer may not refuse to receive administrative information from the Seller related to the purchase of goods, services provided or the website and its rules, except in cases where the Account is cancelled.
1.17. In order to collect information about what customers prefer when using the website or purchasing goods, the seller may conduct surveys. These surveys are optional. In the event that you decide to participate in such surveys, your answers will remain anonymous, unless otherwise specified in the case of a specific survey.
1.18. The Seller has the right to disclose the Customer's personal information when required by applicable law, as well as when implementing lawful and reasonable, i.e. compliant with legal requirements, policies and rules of the Seller, e.g. in response to received complaints or other complaints when the rights or legitimate interests of third parties are violated or in order to protect other persons, their legitimate interests or property.
1.19. With the separate consent of the customer, the seller has the right to disclose the customer's personal information for direct marketing purposes, e.g. using feedback.
1.20. The Customer agrees and confirms that the Seller will provide his/her personal information:
– to its partners – third parties whom the seller, when fulfilling an order for goods or providing other services, uses as service providers for third-party services;
– to law enforcement institutions in accordance with the procedure provided for by the legal acts of the Republic of Lithuania and if it is necessary to prevent criminal acts or to investigate them;
1.21. The data and information specified by the client are known only to the client, the seller and the seller's partners, who must maintain the confidentiality of this data and for whose actions the seller is responsible.
1.22. When registering as a customer, i.e. when opening (creating) an Account on the website, the customer will be asked to provide personal information.
1.23. After becoming a customer, you will be able to log in to your account and independently manage your personal information provided in the registration form, change the data provided in it, update or delete this data. The customer also has the right to request the change, addition, update or deletion of such data and to correct errors. Customers also have the opportunity to object to the processing of personal information for direct marketing purposes. To exercise this right, you should contact us at the e-mail address: cosmetics@driubeauty.lt
1.24. The password is the key to logging into the customer's account, which must be kept safe and not disclosed to anyone. If the customer has forgotten his login password or is experiencing other problems logging in, he can contact us at the e-mail address: cosmetics@driubeauty.lt . If the customer discloses his password or any other account information to other persons, he will be responsible for all and any actions performed using the account, unless proven otherwise.
1.25. The Seller has the right to store the Customer's personal information until the account is deleted, in accordance with the provisions of the Privacy Policy and/or the Rules. The Customer's account is deleted and his/her personal information is deleted, in accordance with the provisions of the Privacy Policy and the Rules. Upon deletion of the account, the Customer loses access to his/her data on the Website.
1.26. In order to ensure the implementation of the purposes of collecting personal information set out in this Privacy Policy, the customer's personal information may be stored for no longer than 2 (two) years after your last login to the Account. Nevertheless, if there are justified reasons, the seller reserves the right to set a shorter or longer period for storing personal information.
1.27. Without limiting the above provisions, the seller shall in all cases retain personal information about customers who have been removed due to violation of applicable laws or the Rules.
1.28. The Seller, first of all, strives to ensure the security of its visitors and (or) Customers' data. In order to ensure the security of transmitted information and data, the Seller implements security and organizational measures that are appropriate to the security threat to the provision of services. The Seller uses reasonable physical, electronic and procedural measures and methods to protect the information (including anonymous information) it holds from loss, theft or any unauthorized use, disclosure or alteration.
1.29. All logins related to the execution of the customer's payment will, at the customer's choice, take place by establishing a secure connection with the website used.
1.30. Despite the fact that the seller uses the above-mentioned reasonable measures, the seller cannot and does not guarantee the security of the customer's personal information, as it is submitted or collected online. In addition, the measures implemented by the seller may not be sufficient if the customer does not comply with the security rules. The customer must not disclose his login details to third parties.
1.31. Cookies are used on the website. The Seller uses cookies for the following purposes:
– for the proper functioning of the website and improving customer browsing;
– advertising and direct marketing;
– for collecting statistical website data and improving the website;
1.32. The website uses the Google Analytics program developed and provided by Google Inc., which is used to perform website analysis services. Google Analytics uses cookies that allow the analysis of how customers use the website. By making certain settings in their browser software, the customer may prevent Google from installing cookies, but in this case the customer may not be able to use all the functions of the website to their full extent. By using the website, customers agree and confirm that all data related to their activities on the website may be used by Google for the purposes and in the ways listed above.
1.33. All cookies used on the website can be temporary or permanent. Temporary cookies are valid and are not deleted as long as the customer is browsing in their browser. Permanent cookies are not deleted after the browser is closed and the information stored in them facilitates subsequent access to the customer's account (password, email address). Such cookies speed up and facilitate the use of the website.
1.34. By using the website, the customer confirms that he/she agrees and allows the seller to store cookies on the customer's terminal device (computer, telephone, etc.).
1.35. The customer can block the use of cookies and remove persistent cookies at any time using their browser software.
1.36. Blocking or restricting cookies may affect some website functions.
1.37. The following cookies are used on the website:
– essential cookies, which are technically necessary for the basic functionality of the website. Without these cookies, customers cannot add items to their cart, place an order or log in to their user account;
– analytical cookies, which allow us to make the website more user-friendly by analyzing and understanding how the user uses it. Such cookies also allow us to monitor the performance of different sales channels;
– remarketing cookies, which are used to deliver personalized advertisements to relevant audiences;
1.38. Cookies may also be used by the Seller's partners or other third parties over whom the Seller has no control. The Seller cannot and is not responsible for the actions of such persons. If you suspect that the Seller's partners or other third parties over whom the Seller has no control are using cookies without the Customer's consent, you should contact the specific Seller's partner or other third party.
1.39. This Privacy Policy only covers the use and disclosure of information that MB “Driu beauty” collects from customers through the Website, unless otherwise expressly stated in the Privacy Policy. If customers disclose their Personal Information to other persons, whether customers or third parties, through the Website or other websites, different rules may apply to the use and disclosure of such information.
1.40. The Website may contain links to other websites. The Seller does not control the content of these websites and is not responsible for their content. These websites may have their own privacy policies, which we recommend that you familiarize yourself with.
1.41. The Seller does not collect any information about customers from third parties, except in cases provided for in the Privacy Policy or the Rules, as well as when the requirements of legal acts, rules or the rights of third parties are not complied with.
1.41. MB “Driu Beauty” also uses the services of Facebook, Google, and other online advertising providers. You can read about the privacy policies of these service providers, the data collected, and the personal data protection measures applied in the privacy policies of the aforementioned service providers.

1.42. The Seller reserves the right to amend this Privacy Policy or any part thereof and any information related thereto from time to time at its sole discretion in accordance with the procedure set out in the Rules.
1.43. This Privacy Policy is valid from 1 January 2025. If the content of this document changes, we will publish an updated and valid version on the website www.driubeauty.lt or, if necessary, inform you about the changes in other ways.